SuperHealth Playbook

Terms of use for online programmes & products

Please read these Terms of Use carefully before purchasing, accessing or using any of our Programmes, Products and Services.

Additionally, please review the terms of our Privacy Policy for how your information is stored and shared.
Terms of use
Our Programmes, Products, and Services are owned and operated by Super Health Playbook. (“Company”, “we”, or “us”). The term “you” refers to any purchaser and/or user of any of our Programmes, Products and/or Services.

These Terms of Use for Programmes, Products, and Services (“Terms of Use”) state how you may use our Programmes, Products and Services and Programme Materials, and there content. Please read these Terms of Use carefully. We reserve the right to change these Terms of Use from time to time.

By using any of our Programmes, Products and Services you are agreeing to the Terms of Use as they appear and are legally bound by them, whether or not you have read them. If at any time you do not agree with these Terms of Use, please do not use our Programmes, Products and Services.

These Terms of Use require the use of arbitration on an individual basis to resolve disputes, rather than jury trials, and limit the remedies available to you in the event of a dispute. You fully understand and agree that by enrolling in, purchasing and/or using any of our Programmes, Products, Services and Programme Materials that you are waiving certain legal rights and you are voluntarily agreeing to do so.
Use and Consent
By purchasing or using any of our Programmes, Products, or Services, you agree to abide by these Terms of Use as well as our Disclaimer and Privacy Policy, and any other terms and conditions that may apply, and you are required to act in accordance with them. Accessing, purchasing, or using our Programmes, Products, Services, or Programme Materials, in any manner constitutes use of the Programme, Products, Services, and Programme Materials, and your agreement to be bound by these Terms of Use.

All of our Programmes, Products, Services, and Programme Materials are intended solely for users who are eighteen (18) years of age or older. Any registration by, use of, or access to any Programme, Product, Service, or Programme Materials by anyone under age 18 is unauthorised, unlicensed, and in violation of these Terms of Use. By accessing or using our Programmes, Products, or Services or our Programme Materials, you represent and warrant that you are at least 18 years old.
Intellectual Property Rights
Our Limited License to You. Our Programmes, Products, and Services and all the Programme Materials are our property and/or our affiliates or licensors, and are protected by copyright, trademark, and other intellectual property laws.

The content in our Programmes, Products and Services is solely owned by or licensed to us, unless otherwise indicated. This content includes, but is not limited to, the design, layout, look, appearance, graphics of our Programme Materials or any other material or aspects of materials provided by us to you. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these Terms of Use.

If you purchase or access any of our Programme Materials through our Programmes, Products or Services, you will be considered our Licensee. For the avoidance of doubt, all content obtained through us is our property, and you are granted a revocable, non-transferable license for personal, non-commercial use only, limited to you only. This means that you may not use our Programmes, Products or Services or the Programme Materials in a manner that constitutes an infringement of our rights or in a manner that has not been authorised by us.

You are being granted a limited license to use our Programme, Products and Services, and Programme Materials with permission and restrictions. This means that when you purchase a Programme, Product or Service from our Website or otherwise, you are purchasing the limited right to use the Programme Materials in the form that is provided by us to you with certain conditions as specified in these Terms of Use.

You are permitted to use our Programmes, Products, Services and Programme Materials as follows:

You may download and/or print Programme Materials for your own personal use.

However, you are not permitted to share, sell, reprint or republish any other of our Programme Materials, including handouts, for resale or mass reproduction purposes for your own business use. This includes sharing this Programme with your friends, family, colleagues, etc. If they would like access, they must purchase their own license separately.

Any trademarks, taglines, and logos displayed on Programme Materials are trademarks belonging to us. All trademarks reproduced in this Website, which are not the property of, or licensed to us, are acknowledged on the Website. Any use including framing, meta tags or other text utilising these trademarks, or other trademarks displayed, is strictly prohibited without our express written consent, or permission granted herein.

For those trademarks, taglines, and logos for which you are granted permission to use, the trademark indicia must be included at all times. Any marketing or promotional tools and/or Programme, Product or Service titles or any other title or information of ours bearing the trademark symbols (™) or ® may not be used by you for any reason without our express written permission.

All rights not expressly granted in these terms or any express written license, are reserved by us.

Information You Are Prohibited from Sharing with Others. As a Licensee, you understand and acknowledge that our Programmes, Products and Services and the Programme Materials have been created, developed or obtained by us through the investment of significant time, effort and expense, and that this information is a valuable, special and unique asset of ours which needs to be protected from improper and/or unauthorised use.

When you enrol in or purchase our Programmes, Products or Services, you agree that you are clearly and expressly prohibited from doing the following:
  • You will not copy, share or steal our Programmes, Products, Services, or Programme Materials, or any parts of them.
  • You will not in any way use, copy, adapt or represent any of our Programmes, Products, Services or Programme Materials in any way as if they are yours or created by you.
  • You will not engage in improper and/or unauthorised use of our Programmes, Products, Services and Programme Materials. Improper and unauthorised use includes but is not limited to modifying, copying, reproducing, republishing, uploading, posting, transmitting, translating, selling, creating derivative works, exploiting, or distributing in any manner or medium (including by email or other electronic means) any Programme Materials or any other information accessed or purchased through our Programmes, Products or Services, or any other communications provided by us for your own personal use, business/commercial use or in any way that earns you money.

  • You will not duplicate, share, trade, sell, or otherwise distribute our Programmes, Products, Services or Programme Materials to any other person, for their personal use, business/commercial use or in any way that earns them money, whether it was known to you or not at the time that you shared the information that their intention was to use the Programme Materials for their own personal use or business/commercial use. This means you cannot share or sell or any part of our Programmes, Products and Services or Programme Materials to someone else so they can copy and/or use them for their own personal use, business/commercial use or in any way that earns them money. You are the only one granted a limited license to use our Programme, Product, Service, and Programme Materials.
  • You will not violate our intellectual property rights, including copyright and trademark rights. Downloading, printing, or otherwise using our Programmes, Products, Services or Programme Materials for your own training purposes in no way gives you any copyright, trademark, intellectual property or ownership rights of our Programme, Product, Service or Programme Materials.
  • You will not reprint or republish any part of our Programmes, Products, Services or Programme Materials for publication or compilation into your own products, Programmes, services or Programme materials for your own personal use or business/commercial use or in any way that earns you money. You will not use our Programmes, Products, Services or Programme Materials in a manner that constitutes an infringement of our rights or in a manner that has not been authorised by us through our prior written consent.
You understand and agree that engaging in the prohibited use or the improper and/or unauthorised use of our Programmes, Products or Services or Programme Materials as set forth in these Terms of Use is considered theft and stealing and we retain the right to prosecute theft to the full extent of the law.

You agree and understand that prohibited use, improper and/or unauthorised use may give rise to a civil claim for damages and/or be a criminal offence.

Limitations on Linking and Framing. You may establish a hypertext link to our Website or Content so long as the link does not state or imply any sponsorship, endorsement by, or ownership in our Website or Content and does not state or imply that we have sponsored, endorsed or have ownership rights in your website. However, you may not frame or inline link our Content without our written permission.
 
Your License to Us. By posting or submitting any material on or through our Programmes, Products, Services or Programme Materials, such as comments, posts, photos, images or videos or other contributions, you are representing that you are the owner of all such materials and you are at least 18 years old.

When you voluntarily submit to us or post any comment, photo, image, video or any other submission for use on or through our Website, Programmes, Products, Services, Programme Materials, or social media, you are granting us, and anyone authorised by us, consent to make it part of our current or future Website, Programmes, Products, Services and/or Programme Materials. This right includes granting us proprietary rights or intellectual property rights under any relevant jurisdiction without any further permission from you or compensation by us to you. You may, however, at any time, ask us to delete this information. Your rights regarding this personal information can be found in our Privacy Policy.

This does not include any of your own ideas, Programmes or offerings. We will not take, borrow or steal any of your ideas, Programmes or offerings for use in our own business.

When you voluntarily submit information to use, you also grant us, and anyone authorised by us, the right to identify you as the author of any of your comments, posts, photos, images, videos or other contributions by name, email address, or screen name. You acknowledge that we have the right but not the obligation to use and display any contributions from you of any kind and that we may elect to cease the use and display of any such contributions on our Programmes, Products, Services and/or Programme Materials at any time for any reason whatsoever. Again, you may request for us to remove this information at any time.

Media Release. By participating in our Programmes, Products and Services, and using our Programme Materials, including our private forum, you consent to photographs, videos, and/or audio recordings that may be made that may contain your image, your voice and/or your likeness. Please note that these postings and recordings may or will be shared with potential clients or other clients who have purchased our Programmes, Products and Services.

Intellectual Property Rights in Work Product. We agree that you hold all intellectual property rights in any of your work product resulting from participation in our Programmes, Products and Services, including but not limited to copyright and trademark rights. We agree not to claim any such ownership in your work product or intellectual property at any time.

Request for Permission to Use Content
Any request for written permission to use our Programmes, Products, Services or Programme Materials, in whole or in part, or any other intellectual property or property belonging to us (“Content”), should be made BEFORE you wish to use it by completing the “Contact Us” form on this Website, or by sending an email to info@superhealthplaybook.com.

We very clearly state that you may not use our Programmes, Products, Services or Programme Materials, in whole or in part, in any way that is contrary to these Terms of Use unless we have given you specific written permission to do so.

If you are granted permission by us, you agree to use the specific Content that we allow and ONLY in the ways for which we have given you our written permission.

If you choose to use the content in ways that we do not specifically give you written permission, you agree now that you will be treated as if you had copied, duplicated and/or stolen such Content from us, and you consent to immediately stop using such Content and to take whatever actions as we may request and by the methods and in the time frame that we prescribe to protect our intellectual property and ownership rights in our Programmes, Products, Services or Programme Materials.
Secuirty
When you apply for, enrol in, purchase or use our Programmes, Products or Services, or Programme Materials we may seek and collect personal data and information including but not limited to your name, email address, phone number, billing information, credit card or payment information, demographic information, preferences, interests, or other personally-identifying information (“Confidential Information”).

By providing such Confidential Information to us, you grant us permission to use and store such Confidential Information in accordance with our Privacy Policy. We, in turn, will use our best efforts to keep your Confidential Information safe, secure and confidential. When you submit Confidential Information via our Programme, Product, Service or Programme Materials, we take measures to protect the security of your Confidential Information both online and offline.

However, due to the nature of the Internet, we cannot completely ensure or warrant the security of your Confidential Information or of any other data or information transmitted to us or through our services; therefore, submitting Confidential Information, data or other information is done at your own risk. We have trusted security measures in place to prevent the loss, misuse, and alteration of the information that is obtained from you, but we make no assurances about our ability to prevent any such loss, misuse, to you or to any third party arising out of any such loss, misuse, or alteration.
Personal Responsibility and Assumption of Risk
As a Licensee, you agree that you are using your own judgment in using our Programmes, Products, Services and Programme Materials and you agree that you are doing so at your own risk. Our Programmes, Products, Services and Programme Materials are for informational and educational purposes only. You agree and understand that you assume all risks and no results are guaranteed in any way related to our Programmes, Products, Services and Programme Materials. Our Programmes, Products, Services and Programme Materials are merely to provide you with education and tools to help you make your own decisions for yourself. You are solely responsible for your actions, decisions and results based on the use, misuse or non-use of our Programmes, Products, Services and Programme Materials.

We make no assurances about our ability to prevent any such loss or damage to you or to any other person, company or entity arising out of use of our Programmes, Products, Services and Programme Materials and you agree that you are assuming such risks.
Disclaimer
Our Programmes, Products, Services, and Programme Materials are for informational and educational purposes only. To the fullest extent permitted by law, we expressly exclude any liability for any direct, indirect or consequential loss or damage incurred by you or others in connection with our Programmes, Products, Services, and Programme Materials, including without limitation any liability for any accidents, delays, injuries, harm, loss, damage, death, lost profits, personal or business interruptions, misapplication of information, physical or mental disease, condition or issue, physical, mental, emotional, or spiritual injury or harm, loss of income or revenue, loss of business, loss of profits or contracts, anticipated savings, loss of data, loss of goodwill, wasted time and for any other loss or damage of any kind, however and whether caused by negligence, breach of contract, or otherwise, even if foreseeable. You specifically acknowledge and agree that we are not liable for any defamatory, offensive or illegal conduct of any other Programme, Product, Service or Programme Materials participant or user, including you.

Medical Disclaimer: Our Programmes, Products, Services, and Programme Materials are not to be perceived as or relied upon in any way as medical advice or mental health advice. The information provided through our Programmes, Products, Services, and Programme Materials is not intended to be a substitute for professional medical advice, diagnosis or treatment that can be provided by your own physician, nurse practitioner, physician assistant, therapist, counsellor, mental health practitioner, licensed dietician or nutritionist, member of the clergy, or any other licensed or registered health care professional. Do not disregard professional medical advice or delay seeking professional advice because of information you have read in our Programmes, Products, Services, and Programme Materials, or received from us. Do not stop taking any medications without speaking to your physician, nurse practitioner, physician assistant, mental health provider or other health care professional. If you have or suspect that you have a medical or mental health issue, contact your own health care provider promptly. We are not providing health care, medical or nutrition therapy services or attempting to diagnose, treat, prevent or cure in any manner whatsoever any physical ailment, or any mental or emotional issue, disease or condition. We are not giving medical, psychological, or religious advice whatsoever.

Warranties Disclaimer: WE MAKE NO WARRANTIES AS TO OUR PROGRAMMES, PRODUCTS, SERVICES, OR PROGRAMME MATERIALS. YOU AGREE THAT PROGRAMMES, PRODUCTS, SERVICES, OR PROGRAMME MATERIALS ARE PROVIDED “AS IS” AND WITHOUT WARRANTIES OF ANY KIND EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE PROGRAMMES, PRODUCTS, SERVICES, OR PROGRAMME MATERIALS WILL BE FUNCTIONAL, UNINTERRUPTED, CORRECT, COMPLETE, APPROPRIATE, OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT ANY PART OF THE WEBSITE, CONTENT ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. WE DO NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF OUR PROGRAMME, PRODUCT OR SERVICES MATERIALS OR ON THIRD-PARTY WEBSITES IN TERMS OF THEIR CORRECTNESS, ACCURACY, TIMELINESS, RELIABILITY OR OTHERWISE.

Technology Disclaimer: We try to ensure that the availability and delivery of our Programmes, Products, Services and Programme Materials is uninterrupted and error-free, including our content and communications through methods like our Website, private member forum, Zoom conference calls, email communications, videos, audio recordings, webinars, recorded webinars, teleseminars, recorded teleseminars, emails, downloadable audio files, downloadable PDF printed transcripts, downloadable PDF handouts/slides, handouts, ebooks, or any other materials provided by us to you. However, we cannot guarantee that your access will not be suspended or restricted from time to time, including to allow for repairs, maintenance or updates, although, of course, we will try to limit the frequency and duration of suspension or restriction. To the fullest extent permitted by law, we will be not be liable to you for damages or refunds, or for any other recourse, should our Programmes, Products, Services or Programme Materials become unavailable or access to the them becomes slow or incomplete due to any reason, such as system back-up procedures, internet traffic volume, upgrades, overload of requests to the servers, general network failures or delays, or any other cause which may from time to time make our Programmes, Products, Services or Programme Materials inaccessible to you.

Force Majeure: In the event that any cause beyond our reasonable control, including, without limitations, “acts of God”/nature, war, curtailment or interruption of transportation facilities, threats or acts of terrorism, Civil disturbances, unforeseen or foreseen human-initiated circumstances, health or travel restrictions, quarantines, lockdowns or precautions imposed by any government entity or agency, local, state or federal law or ordinance, or other instances, make it inadvisable, illegal, or impossible for us to perform my responsibilities or obligations under this Agreement, either because of unreasonable increased costs or the risk of injury, we will not be liable for a reasonable period of delay or for the inability to indefinitely fulfil our responsibilities and obligations.

Errors and Omissions: We make no warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information in our Programmes, Products, Services, and Programme Materials. Every effort has been made to present you with the most accurate, up-to-date information, but because the nature of scientific research is constantly evolving, we cannot be held responsible or accountable for the accuracy of our content. You acknowledge that such information may contain inaccuracies or errors and we are not liable for any such inaccuracies or errors to the fullest extent permitted by law.

Links to Other Websites: We may provide links and pointers to other websites maintained by third parties that may take you outside of our Programmes, Products, Services or Programme Materials. These links are provided for your convenience and the inclusion of any link in our Programmes, Products, Services or Programme Materials to any other website does not imply our endorsement, sponsorship, or approval of that website or its owner. We do not endorse and we are not responsible for the views, opinions, facts, advice, or statements provided by external resources referenced in our Website or its Content, or their accuracy or reliability. We assume no responsibility for errors or omissions caused by other websites that may be included our Programmes, Products, Services or Programme Materials. We have no control over the contents or functionality of those websites and so we accept no responsibility for any loss, damage, or otherwise that may arise from your use of them and therefore we do not guarantee the accuracy, completeness, or usefulness of any other website or their content. It is your responsibility to review the terms and conditions and privacy policies of those linked websites to confirm that you understand and agree with those policies.

By purchasing and/or using our Programmes, Products, Services or Programme Materials in any way or for any reason, you also implicitly agree to our full Disclaimer which may be found on our Website.
Indemnification, Limitation of Liability and Release of Claims
Indemnification: You agree at all times to defend, indemnify and hold harmless our Company, as well as any of our affiliates, agents, contractors, officers, directors, shareholders, employees, joint venture partners, successors, transferees, assignees, and licensees, as applicable, from and against any and all claims, causes of action, damages, liabilities, costs and expenses, including legal fees and expenses, arising out of or related to our Programmes, Products, Services or Programme Materials, or your breach of any obligation, warranty, representation or covenant set forth in these Terms of Use or in any other agreement with us.

Limitation of Liability: We will not be held responsible or liable in any way for the information, products or materials that you request or receive through or on our Programmes, Products, Services or Programme Materials. We do not assume liability for accidents, delays, injuries, harm, loss, damage, death, lost profits, personal or business interruptions, misapplication of information, physical or mental disease, condition or issue, or otherwise, due to any act or default of anyone or any business, whether owners, staff, agents, joint venture partners, contractors, vendors, affiliates or otherwise, affiliated with us. We do not assume liability for any owners, staff, agents, joint venture partners, contractors, vendors, affiliates or otherwise who is engaged in rendering our Programmes, Products, Services or Programme Materials, or in any way or in any location. In the event that you use our Programmes, Products, Services or Programme Materials or any other information provided by us or affiliated with us, we assume no responsibility.

Release of Claims: In no event will we be liable to any party for any type of direct, indirect, special, incidental, equitable or consequential damages for any use of or reliance on our Programmes, Products, Services or Programme Materials, or on those affiliated with us in any way, and you hereby release us from any and all claims; including, without limitation, those related to lost profits, personal or business interruptions, personal injuries, accidents, misapplication of information, or any other loss, physical or mental disease, condition or issue, or otherwise, even if we are expressly advised of the possibility of such damages or difficulties.
Your Conduct
You are agreeing that you will not use our Programmes, Products, Services or Programme Materials in any way that causes or is likely to cause the Programmes, Products, Services or Programme Materials, or access to them either to be interrupted, damaged or impaired in any way. You understand that you are solely responsible for all electronic communications and content sent from your computer to this Website and its Content and to us.

You must use the Programmes, Products, Services or Programme Materials for lawful purposes only. You agree that you will not use our Programmes, Products, Services or Programme Materials in any of the following ways:
  • For fraudulent purposes or in connection with a criminal offence or otherwise carry out any unlawful activity.
  • To send, use or re-use any material that is illegal, offensive, abusive, indecent, harmful, defamatory, obscene or menacing, threatening, objectionable, invasive of privacy, in breach of confidence, infringing of any intellectual property rights, or that may otherwise may injure others.
  • To send, negatively impact, or infect our Programmes, Products, Services or Programme Materials with software viruses or any other harmful or similar computer code designed to adversely affect the operation of any computer software or hardware, commercial solicitation, chain letters, mass mailings or any spam, whether intended or not.
  • To cause annoyance, inconvenience or needless anxiety.
  • To impersonate any third party or otherwise mislead as to the origin of your contributions.
  • To reproduce, duplicate, copy or resell any part of our Programmes, Products, Services or Programme Materials in a way that is not in compliance with these Terms of Use or any other agreement with us.
Communication
If you have a question or concern about your Programmes, Products, Services, or Programme Materials, you may send an email to info@superhealthplaybook.com and we will do our best to reply to your question or concern promptly.
Online Purchases
When paying by debit card or credit card, you give us permission to automatically charge your credit or debit card as payment for your Programme, Product or Service without any additional authorisation, for which you will receive an electronic receipt.

You agree that you are financially willing and able to invest in this Programme, Product or Service by choice, and that by so doing, you are not incurring any economic hardship in any way.

In the event that payment is not received by the date due, you will have a three (3) day grace period to make the payment otherwise the Programme, Product or Services will not continue and we reserve the right to cease your access immediately and permanently.

If you fail to make payment in a timely manner in accordance with these Terms of Use or voluntarily decide to withdraw from our Programmes, Products or Services at any time or for any reason whatsoever, you still will remain fully responsible for the full cost of the Programmes, Products and/or Services.

All information obtained during your purchase or transaction for our Programmes, Products and Services and all of the information that you give as part of the transaction, such as your name, address, method of payment, credit card number, and billing information, may be collected by both us and our payment processing company (Stripe). Please make sure that you review the privacy policy of our payment processor.

You agree to only purchase goods or services for yourself or for another person for whom you are legally permitted to do so or for whom you have obtained the express consent to provide their name, address, method of payment, credit card number, and billing information.

You agree to be financially responsible for all purchases made by you or someone acting on your behalf. You agree to use our Programmes, Products, Services, and Programme Materials for legitimate, non-commercial purposes only and not for speculative, false, fraudulent, or illegal purposes.

Since we have a clear and explicit Refund Policy in these Terms of Use that you have agreed to prior to completing the purchase of any of our Programmes or Products, we do not tolerate or accept any type of chargeback threat or actual chargeback from your credit card company and your agreement with us will automatically terminate upon such attempt to seek a chargeback from your credit card company. You will remain responsible for payment in full for the Programmes and Products which you have purchased.

In the event that a chargeback is placed on a purchase or we receive a chargeback threat during or after your purchase, we reserve the right to report the incident to all three credit reporting agencies or to any other entity for inclusion in any chargeback database or for listing as a delinquent account which could have a negative impact on your credit report score. The information reported will include your name, email address, order date, order amount, and billing address. Chargeback abusers wishing to be removed from the database shall make the payment for the amount of the chargeback.

We also reserve our right to seek payment from you for any delinquent payment that is not provided by or upon the date due by enlisting the help of a collections agency, and we may exercise our right to report your delinquent payment to all three credit reporting agencies, either directly or through the help of a collections agency.

If you make a purchase from one of our affiliates, or any other individual or company through a link provided on or through our Programmes, Products or Services (“Merchant”), all information obtained during your purchase or transaction and all of the information that you give as part of the transaction, such as your credit card number and contact information, may be collected by the merchant and their payment processing company as well. Your participation, correspondence or business dealings with any affiliate, individual or company on or through our Programmes, Products or Services, and all purchase terms, conditions, representations or warranties associated with payment, refunds, and/or delivery related to your purchase, are solely between you and the Merchant. You agree that we shall not be responsible or liable for any loss, damage, refunds, or other matters of any sort that incurred as the result of such dealings with a Merchant.

Payment processing companies and Merchants may have privacy and data collection practices that are different from ours. We have no responsibility or liability for these independent policies of the payment processing companies and Merchants. In addition, when you make certain purchases through our Programmes, Products or Services, you may be subject to the additional terms and conditions of a payment processing company, Merchant or us that specifically apply to your purchase. For more information regarding a Merchant and its terms and conditions that may apply, visit that merchant’s Website and click on its information links or contact the Merchant directly.

You release us, our affiliates, our payment processing company, and Merchants from any damages that you incur, and agree not to assert any claims against us or them, arising from your purchase through or use of our Website or its Content.
Refund Policy
Your satisfaction with your Programme, Product or Service is important to us. Yet because of the extensive time, effort, preparation and care that goes into creating and/or providing our Programmes, Products, Services, and Programme Materials, however if you are unsatisfied within 7 days we are only able to offer a partial refund (minus the 1-2-1 goal planning session value of £80). If you wish to make a request, please email us at info@superhealthplaybook.com explaining the reason for requesting a refund within 7 days of purchase, one time only (any subsequent purchase of this Programme will be a final sale) and receive a full refund minus bank/credit card processing fees. After these 7 days, you will be responsible for all payments including any future instalments on a payment plan. We do not give refunds or exchanges on any other products (including but not limited to online courses, email courses, workshops, albums, memberships, or other downloads). Unless otherwise provided by law, you acknowledge that we do not offer refunds for any portion of your payment for any of our Programmes, Products, and Services, and that no refunds will be provided to you at any time except for the one-time 7-day refund policy for our 66-D Programme.

By using and/or purchasing any of our Programmes, Products, Services or Programme Materials, you understand and agree that all sales are final and no refunds will be provided except as outlined in this Refund Policy.
Termination
You have the right to terminate your use of or participation in our Programmes, Products or Services at any time by sending an email to info@superhealthplaybook.com.

We reserve the right in our sole discretion to refuse or terminate your access to our Programmes, Products, Services or Programme Materials, in full or in part, at any time, without notice, by sending you an email to the email address you provided upon purchase of the Programme, Product or Service.

In the event of cancellation or termination by either of us, you will have 24 hours to pay any and all remaining payments or balances that are owed.

Upon termination by either of us, we reserve the right to immediately refuse or terminate your access to any aspect of our Programmes, Products, Services and/or our Programme Materials, including but not limited to our Website, private forum, email communications, Zoom groups, live webinars or conference calls, or any other method of communications related to our Programmes, Products, Services or Programme Materials at any time without notice and in our sole discretion.

All of the terms of this Terms of Use, including but not limited to all copyright, trademark, and intellectual property rights, disclaimers, limitations of liability, release of claims, and our Refund Policy will still apply now and in the future, even after termination by you or us.
Law
These Terms will be governed by and construed in accordance with the laws of the city of London, United Kingdom. You agree that any judicial proceedings will be brought in and you hereby consent to the exclusive jurisdiction and venue in the city courts in London, United Kingdom.
Privacy and Confidentiality
Privacy: Please review our full Privacy Policy for how we handle all of your personal data and information as well as your rights around such information.

Confidential Information: To use our Programmes, Products, Services or Programme Materials, we may seek personal data or information including your name, email address, phone number, street address, billing information, birthday, preferences, interests, or other personal information (“Confidential Information”), or you may offer or provide a comment, photo, image, video or any other submission to us when using or participating in our Programmes, Products, Services or Programme Materials (“Other Information”). By providing such Confidential Information or Other Information to us, you grant us permission to use and store such information in accordance with our Privacy Policy. We, in turn, will use our best efforts to keep your Confidential Information safe, secure and confidential in accordance with these Terms of Use and our full Privacy Policy which may be found on our Website. If you believe that any of your Confidential Information is incorrect or incomplete, please contact us as soon as possible. We will promptly correct any Confidential Information found to be incorrect.

What We Do with Confidential Information: We request and require various personal data and/or Confidential Information to understand your needs and provide you with better services. In addition, we may use such data and Confidential Information for the following reasons: (1) for internal record keeping, (2) to improve our Programmes, Products, Services or Programme Materials, (3) to periodically send promotions about new Programmes, Products or Services or other special offers from which you may unsubscribe at any time, (4) for aggregate, non-identifiable data for research purposes, (5) to customise the respective Programmes, Products or Services you purchase or use according to your interests and/or (6) for support or communication related to your Programme, Product, Service or Programme Materials.

Storage: All data and Confidential Information is stored through a data management system. This data and Confidential Information can only be accessed by those who help manage that information in order to deliver email or otherwise contact those who would like to receive our correspondence. You agree and acknowledge that we, including but not limited to our team, staff and affiliates, and those who manage the data management system may have access to your Confidential Information.

When We Can Disclose Confidential Information: All Confidential Information will be held confidentiality and will not be disclosed to third parties, except that we may disclose Confidential Information and personally identifiable information: (1) pursuant to this terms of these Terms of Use and Privacy Policy and our Disclaimer, (2) if we are required to do so by law, (3) in the good-faith belief that such action is necessary to conform to the law, (4) to comply with any legal process served on either us or our partners, sponsors, investors, or affiliates, (5) to protect and defend our rights or property or those of our users or purchasers, and/or (6) to act as immediately necessary in order to protect the personal safety of our users, purchasers, or the public. We will not sell, distribute or lease your Confidential Information to third parties unless we have your permission or are required by law to do so.

Viewing by Others: Note that whenever you make your Confidential Information or Other Information available for viewing by others such as through our Programmes, Products, Services, or Programme Materials, our Website or social media, the Confidential Information or Other Information that you share also can be seen, heard, collected and used by others, and therefore, we cannot be responsible for any unauthorised use by others of such Confidential Information or Other Information that you voluntarily share online or in any other manner.
Zoom Groups
Our Programs, Products and Services come with access to a private Zoom group. These Terms of Use apply to the Zoom group. Further, you understand that Zoom is a public platform, and therefore, we cannot guarantee your privacy for what you voluntarily share in the group, as other people will also see what you post or share unless audio or video is muted from the group.
How We Use Cookies
Once you agree to allow our website to use cookies, you also agree for ‘us’ to use the data it collects regarding your online behaviour (analyse web traffic, web pages you spend the most time on). The data we collect by using cookies is used to customise our website to your needs.

This data is collected anonymously and is not linked to information that identifies you as an individual. We use Google Analytics to track this information. Google Analytics is a web analytics tool that helps us understand how visitors engage with our website. You can opt out of Google Analytics without affecting how you visit our site – for more information on opting out of being tracked by Google Analytics across all websites you use, visit this Google page.

Please note that cookies do not allow us to gain control of your computer in any way. They are strictly used to monitor which pages you find useful and which you do not so that we can provide a better experience for you.

You may choose to disable cookies through your own web browser’s settings. However, disabling this function may diminish your experience on our Website and some features may not work as intended.
Passwords
To use certain features of our Programmes, Products, Services, or Programme Materials, you will need to create an account or you may be issued a group username and password or a unique individual username and password, which you will receive through your registration and/or purchase process. You may be able to change to username and/or password of your choosing. You are responsible for maintaining the confidentiality of the password and account, and are responsible for all activities (whether by you or by others) that occur under your password or account. You are not permitted to share your username and/or password with anyone. If we learn you have shared your username and/or password with another person, we reserve the right to immediately terminate your access to the Programme, Product, Service, Programme Materials, Website, private forum, Facebook group or any other related communication. It is your responsibility to protect your own password from disclosure to others. We cannot and will not be liable for any loss or damage arising from your failure to protect your password or account information. You are responsible for activities that take place using your password(s) and within your account. If you share your password(s) with anyone, they may be able to obtain access to your personal information at your own risk. You agree to notify us immediately of any unauthorised use of your password or account or any other breach of security, and to ensure that you exit from your account at the end of each session. By using our Programmes, Products and Services, you agree to enter true and accurate information as part of the registration, purchase process and otherwise. If you enter a false email address, we have the right to immediately deactivate your account. We will use our best efforts to keep your password(s) private and will not otherwise share your password(s) without your consent, except as necessary when the law requires it or in the good faith belief that such action is necessary, particularly when disclosure is necessary to identify, contact or bring legal action against someone who may be causing injury to others or interfering with our rights or property.

If you have any questions about any term of these Terms of Use, please contact us at info@superhealthplaybook.com.
Last Updated December 20th, 2021
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